OVERVIEW
Our client, a private bank, is looking for an Assistant Relationship Manager for their Japan team.
Responsibilities
- Administrative and client service support to Relationship Managers servicing Private Banking clients.
- Respond to all client enquiries and instructions and provide resolution to most issues and requests.
- Knowledge of KYC & On-boarding of Clients
- Monitor transactions and activities in client accounts
- Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
- Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements etc
- Coordinate with Product Groups, Operations and other functional areas as necessary
- Ensure adherence to internal and external regulations and policies at all times
Requirements
- Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
- Bachelor degree or diploma
- Strong understanding of financial products and services
- Excellent interpersonal, communication and client interfacing skills
- Meticulous, strong attention to details
- Possess future oriented mindset, strive to innovate and adapt to changes
- Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
- CACS 1 & 2 certified
- Professional working proficiency in Japanese in order to liaise with Japanese speaking stakeholders
We regret to inform that only shortlisted candidates will be notified.
Appreciate your understanding.
EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel: R24123855
EA Personnel Name: Mei Kamioka
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