Project Manager (Hong Kong)

Responsibilities:

• Determine and define project scope and objectives.

• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Develop and manage a detailed project schedule and work plan.

• Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels.

• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

• Utilize industry best practices, techniques, and standards throughout entire project execution.

• Perform risk management to minimize project risks.

• Measure project performance to identify areas for improvement.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Manage the relationship with the client and all stakeholders.

• Negotiation and manage expectations with stakeholders.

• Establish and maintain relationships with third parties/vendors.

• Create and maintain comprehensive project documentation.

• Use and continually develop leadership skills.

• Perform other related duties as assigned.

Requirements:

• University degree in Computer Science, IT or equivalent.

• 5-8 years of project management and related experience.

• Experience in Avaya Projects or other contact centre solutions projects is a must.

• Experience in IT Infrastructure projects is a must.

• PMP / PRINCE II certification is a plus.

• Solid technical background, with understanding or hands-on experience in software development and web technologies.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Proven ability to solve problems creatively.

• Strong familiarity with project management software tools, methodologies, and best practices.

• Experience seeing projects through the full life cycle.

• Excellent analytical skills.

• Strong interpersonal skills and extremely resourceful.

• Proven ability to complete projects according to outlined scope, budget, and timeline.

• Excellent client-facing and internal communication skills.

• Excellent written and verbal communication skills.