Job Responsibilities
Customer Management:
Handle key customers both locally and internationally.
Engage in direct discussions, exchange information, and collaboratively resolve issues with the factory.
Build and maintain strong customer relationships and acceptance.
Customer Service:
Address all customer inquiries and issues, including
Contracts and agreement
Quotation/pricing negotiations
Coordination of new models and design issues
Prototype and mass production order fulfillment
Schedule change management (including stock/disposal management)
Delivery and quality issues
Customer complaints
Customer specifications/requirements
Customer payments and credibility
Marketing & Sales Plan/Forecast:
Analyze customer demand and provide sales forecasts to superiors.
Collect and analyze customer and market information promptly.
Develop and implement short and long-term plans to increase market share.
Regularly visit and contact customers to enhance Customer Relationship Management (CRM) and gather the latest information.
Coordinate with the business unit (BU) and/or factories for managing customer forecasts.
New Customer Development:
Execute plans for developing new customers.
Collaborate closely with BU and factory representatives on new customer development activities.
Assist the Product Management & Marketing (PMM) group in implementing and executing plans for new customer development.
Job Requirements:
3 years of sales and marketing experience in the semiconductor or electronics-related industry (preferably with experience in the Printed Circuit Board industry)
Japanese speaker (at least JLPT N2) to liaise with customers and stakeholders in Japan.
Willingness to travel overseas for work when needed (e.g., training and customer visits).
Thorough understanding of marketing, negotiation techniques, and problem-solving.
Excellent spoken and written English skills.
Fast learner with a passion for sales; self-motivated with a results-driven approach.
Aptitude for delivering engaging presentations.
Other Information
Salary: ~3,700 SGD + Transport Allowance 160SGD
Working Hours: 9:00 AM to 5:00 PM
Bonus: AWS and VB are available
Annual Leave: 14 days in the first year. From the following year, +1 day/year, up to a maximum of 21 days
Medical Leave: 14 days
Hybrid work arrangement
Office: CBD area
We will carefully review your CV and contact you should your background, experience, or preferences match any of our current job openings.
JAC Recruitment Pte. Ltd.
1 Raffles Place #42-01, One Raffles Place, Tower 1, Singapore 048616
Tel: 6323 4779 / 6411 0387 Name: Yusaku Yoshida
EA Personnel Registration Number: R23111969
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